Shipping Policy

Shipping Policy

At Frost Buddy, we are committed to ensuring your orders are processed and delivered promptly and transparently within the United States.

Order Processing

Once your payment is successfully confirmed, we prepare your order for shipment within 1-3 business days. Please note that during holidays, promotional events, seasonal peaks, or unusually high demand, processing times might extend beyond this timeframe.

Shipping Methods and Delivery Estimates

Shipping costs are calculated and displayed during checkout based on your selected shipping option and order details.

  • Standard Shipping: Typically arrives within 5-14 business days.
  • Express Shipping: Generally delivered within 2-7 business days.
  • International Shipping: For shipments outside the United States, delivery can take 7-21 business days.

Please be aware that these delivery windows are estimates and are not guaranteed, as actual delivery times can vary due to factors beyond Frost Buddy’s control.

Tracking Your Order

Tracking details are usually sent once your package has shipped. However, there may be a delay before carriers update tracking information within their systems.

Delivery Address Accuracy

It is the customer’s responsibility to provide a complete and accurate shipping address at checkout. Mistakes in delivery addresses can cause delays, returned shipments, or incur additional shipping fees.

International Shipping Considerations

For international deliveries, please be aware that packages may be subject to customs inspections, import duties, taxes, brokerage fees, or other fees levied by the destination country. These charges are typically the responsibility of the recipient and are not included or handled by Frost Buddy.

Delivery Exceptions

Delivery timelines may be affected by weather conditions, customs delays, carrier interruptions, transportation issues, public holidays, or other unforeseen circumstances beyond Frost Buddy’s reasonable control.

If you have questions or need assistance with your order, please contact us at charlesgonzales605870@outlook.com.